Data Protection

Privacy Policy 100cuciasia —
Your Data, Our Responsibility

Your privacy is more than a legal obligation to us — it is a core value upheld across every aspect of 100cuciasia's operations. This document transparently explains how we collect, use, store, and protect your personal data.

Updated: 1 January 2026  |  Version 2.5
256-bit SSL encryption Personal Data Protection Act 2010 No Sale of Data to Third Parties Secure & Encrypted Data Storage Right of Access & Data Correction

6 Ways 100cuciasia Protects Your Privacy

From security technology to internal operating policies — here is our concrete commitment to your personal data.

🔐
Advanced Data Encryption

All data transmitted between your device and 100cuciasia's servers is protected with 256-bit SSL/TLS encryption — the same standard used by Malaysia's leading banks to secure online transactions.

🏛️
Malaysian Legal Compliance

100cuciasia operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data handling practices meet the applicable local legal requirements.

🚫
No Sale of Data to Third Parties

100cuciasia has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.

🗄️
Secure & Restricted Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel have access to sensitive member data.

👁️
Full Transparency on Data Usage

We are committed to being fully transparent about how your data is used. This Privacy Policy is written in plain language — not confusing legal jargon — so you can truly understand your rights.

✅
Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. 100cuciasia provides a straightforward mechanism for you to manage your own data without any hassle.


1

Introduction

This Privacy Policy explains how 100cuciasia ("we", "Platform") collects, uses, stores, and protects your personal data ("Member", "you") when you use our platform and services. It applies to all members accessing 100cuciasia via our website or mobile app.

By registering and using the 100cuciasia platform, you give your consent to the collection and processing of your personal data as described in this document. If you do not agree with the terms of this Privacy Policy, you should not use our platform.

This Privacy Policy should be read together with Terms and Conditions as well as Responsible Gaming Policy us, all of which together form the comprehensive agreement between you and 100cuciasia.

Legal Basis: 100cuciasia processes your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles.
2

Personal Data We Collect

100cuciasia collects various types of personal data depending on how you interact with our platform. Below is a summary table of the data we collect:

Data Category Example Information Mandatory
Identity Information Full name, date of birth, national ID number
Contact Information Email address, phone number
Financial Information Bank account number, bank name, transaction records
KYC Documents National ID, passport, proof of address
Technical Data IP address, device type, browser, operating system Auto
Usage Data Game records, deposits, withdrawals, activity logs Auto

We only collect data necessary for the stated purposes — we do not collect personal information irrelevant to the operation of the 100cuciasia platform.

3

How We Collect Your Personal Data

100cuciasia collects your personal data through several channels:

Directly From You
  • During the new account registration process on the 100cuciasia platform.
  • During the identity verification (KYC) process when you upload supporting documents.
  • When you contact our customer support team via live chat or email.
  • When you complete a feedback form or participate in a platform survey.
Automatically When You Use the Platform
  • Technical data such as IP address, device type, and browser information is collected automatically through our server logs.
  • Cookies and similar tracking technologies are used to enhance the user experience and analyze platform usage patterns.
  • Records of all game activity, transactions, and login history are retained for security and audit purposes.
All data sent to 100cuciasia's servers is protected with SSL/TLS encryption in transit, ensuring your information cannot be intercepted by unauthorised parties.
4

Purpose of Personal Data Use

100cuciasia uses your personal data for lawful and specific purposes only. We do not use your data for any other purpose without your prior consent:

  • Identity verification and fraud prevention: To verify that you are a legitimate user who meets the platform's eligibility requirements, including the minimum age of 18.
  • Transaction processing: To process your deposits and withdrawals accurately, securely, and promptly via your chosen payment method.
  • Account management: To manage and maintain your account, including processing service requests and resolving any technical issues.
  • Platform communications: To send important notifications related to your account, transactions, relevant promotions, and platform policy updates.
  • Legal compliance: To fulfil legal obligations including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
  • Platform improvement: To analyse usage patterns and continuously improve the overall user experience on the 100cuciasia platform.
  • Platform security: To detect and prevent fraudulent activity, unauthorised access, and other security threats.
Marketing communications: You may opt out of marketing emails at any time by contacting our support team. However, critical notifications related to account security and transactions cannot be opted out of, as they exist for your protection.
5

Data Sharing with Third Parties

100cuciasia does not sell, rent, or share your personal data with third parties for their marketing or commercial purposes. However, there are limited situations where we need to share your data to operate the platform effectively:

  • Payment service provider: Approved payment processors such as DuitNow, FPX, and eWallet gateways require certain transaction information to process your deposits and withdrawals.
  • Game provider: Third-party game providers integrated with the 100cuciasia platform receive minimal game data to deliver their services correctly.
  • Legal requirement: We may be required to disclose certain data to government authorities or law enforcement bodies if mandated by applicable Malaysian law.
  • Technical infrastructure provider: Cloud and hosting service providers used by 100cuciasia may process your data as part of delivering their infrastructure services, subject to strict confidentiality agreements.

All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the stated purposes.

6

Data Security Measures

100cuciasia invests seriously in security infrastructure to protect your personal data. The key security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Data encryption at rest for all sensitive data stored in our databases.
  • Role-based access control ensuring that only authorised personnel can access sensitive member data.
  • 24/7 security monitoring to detect and respond to any security threats in real time.
  • Regular security audits by independent security experts to identify and address system vulnerabilities.
  • Two-factor authentication (2FA) available to all members as an additional layer of protection for their accounts.
Notice: While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. We encourage you to take personal protective measures as well, such as using a strong password and enabling 2FA.
7

Data Retention Period

100cuciasia retains your personal data for as long as your account is active or as needed to deliver the services you have requested. After account closure, we retain certain data for defined periods for the following reasons:

  • Financial transaction records — retained for a minimum of 7 years to comply with Malaysia's financial and tax legal requirements.
  • KYC and identity records — retained for 5 years after account closure in accordance with Anti-Money Laundering requirements.
  • Customer support communication logs — retained for 2 years for reference and dispute resolution purposes.
  • Technical data and activity logs — retained for 1 year for security and issue resolution purposes.

Once the defined retention period has elapsed, your data will be securely deleted or anonymised in accordance with 100cuciasia's standard procedures.

8

Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 100cuciasia:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete data at any time.

Right to Erasure

You may request deletion of your data subject to any legal obligations binding on us.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing.

To submit any request relating to your rights, please contact the 100cuciasia support team via live chat. We will process your request within 14 business days.

9

Cookies & Tracking Technologies

The 100cuciasia platform uses cookies and similar tracking technologies to enhance your experience. We use several types of cookies:

  • Essential Cookies: Required for basic platform functions such as Login, session verification, and security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how the platform is used so we can improve its performance. Data collected is anonymized.
  • Functional Cookies: Allows the platform to remember your preferences such as language and display settings for a more comfortable experience.

You can manage cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the 100cuciasia platform.

10

Child Protection

The 100cuciasia platform is strictly limited to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If we find that we have collected data from a minor without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account.

If you are a parent or guardian and believe your underage child has registered an account at 100cuciasia, please contact us immediately via live chat so we can take the appropriate action.

Age Verification: 100cuciasia conducts a strict KYC process including age verification to ensure all members meet the minimum age requirement. Valid identification documents are required for all accounts.
11

Amendments to the Privacy Policy

100cuciasia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes in platform operations.

When a material change occurs, we will notify you via:

  • Prominent notice displayed on the 100cuciasia platform homepage.
  • In-account notification upon your next login.
  • Email to your registered address for significant changes.

The "Updated" date at the top of this document reflects the date of the latest revision. Continued use of the 100cuciasia platform after any amendment takes effect constitutes acceptance of the revised Privacy Policy.

12

Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding how 100cuciasia handles your personal data, we encourage you to reach out to us directly:

  • Live Chat: The fastest method — available 24/7 directly on the 100cuciasia platform. Typical response time is under 2 minutes.
  • Email: [email protected] — for privacy enquiries that require an official written response. We reply within 3 business days.

To submit a formal request regarding your personal data rights (access, correction, deletion), please contact us via live chat and state that you are submitting a "Data Subject Rights Request". Our team will guide you through the appropriate process.


Your Data Is Safe at 100cuciasia — Register with Full Confidence

With a transparent privacy policy and robust security systems, you can play on 100cuciasia with peace of mind. Your privacy is our priority.

Related documents: Terms and Conditions  |  Responsible Gaming  |  FAQ. This platform is only for users aged 18 and above.
Bahasa Melayu